Moving Forward - LPO 2013

We are ending another positive year and looking back on how the industry is shaping up and what to expect in the year 2013. The LPO industry from its initial stages has transformed due various reasons. The companies that have adapted to the changing scenario based on the industry needs have sustained and are building capabilities to cater to the needs of the customer. 

From the year 2002, there were several start ups, most likely a BPO , ITES or Indian law firm partnering with technology companies to provide LPO services. The biggest challenge at the start was to identify and package legal support solutions and develop quality resources in those specific areas. The collaborative participation of clients with the LPO service providers in deciding the scope and type of services that could be outsourced and providing training for those services helped in developing quality resources. The number of indian lawyers that have to joined the LPO industry has gradually increased in number and with companies setting up in-house training programs and project specific training the quality of resources have tremendously increased.  

Today, many law firms and corporations have soon realized superior value and service by incorporating lower cost document review into their services. This has just been an example of how the LPO model can be used effectively to create value to the client. The LPO model could be used in similar lines in the area of Contract Life cycle management, Due diligence and other Litigation support activities.

In 2013 , Top LPO companies would aim at taking up other process driven areas of legal support to establish the great value that LPO firms would be able to deliver to Corporations and Law firms.

Litigation Support Services

Datascribe Litigation Support Services team is managed by and consists of highly trained law professionals. Our Litigation Services includes Document Review, Litigation Coding, Deposition Summary,  Legal Transcription and Updating Case Management tools.

What advantages do LPO firms offer for Litigation Support Services?

Law firms and Attorneys may have various advantages in the area of litigation support services for their preparation of court proceedings. The Legal Process Outsourcing firms offer professional assistance through well trained and experienced associates. These LPO’s usually have specialized professionals who can provide support for wide range of services for the cases which involves pre and post-trial preparation. To execute these services for litigation support to the clients, the LPO firms usually have a strategic methodology and software solutions to provide customized solutions.

The LPO firms offer a range of services under litigation support flagship to meet the varying needs of diversified attorneys and law firms:

·          Managing documents by using effective solutions like:

o    Document coding and indexing.

o    Document review.

o    Electronic discovery.

·          Pre-trial proceedings like:

o    Research and drafting of documents such as pleadings, motions and responses.

o    Document discovery such as interrogatories and answers, notices for production of documents, preparation of subpoenas.

o    Summarization of deposition transcripts.

·          Case management solutions like:

o    Legal transcription.

o    Management of lawsuits by case management tools like Summation, Concordance, CaseLogistix, Ringtail, iConect, CaseMap, Catalyst etc.

There are various technology based processes that include tools for online web-based review, managing documents and assessing cases. With the huge volume of data and documents to handle, having the appropriate process solutions, software and technology is essential to thoroughly and successfully prepare for legal proceedings.

The advantages and benefits could be realized based on following features:

·          Access to qualified and trained professionals and resources to handle assignments;

·          Tangible cost savings due to outsourcing expertise rather than paying additional staff;

·          The ability of legal professionals to compete with other party in a better way by having ample time for case or trial preparation;

·          Engaging support services based on project schedules, customized needs and demands;

·          Better time management and faster turnaround of projects.

The most important aspect of the litigation process involves having the right information, effective documentation, useful evidence and comprehensive preparation. By outsourcing the range of services to LPO’s for litigation support services, the law firms (small or large) and solo attorneys will surely be better equipped to successfully prosecute different types of cases.